Results: What do you do when you get the wrong item from an online seller?
1.
1.
What do you do when you get the wrong item from an online seller? I return the item and ask for a refund
37%
•
497 votes
I ask for a reshipment of the correct item
43%
•
570 votes
I just live with it
12%
•
167 votes
Other (please specify)
8%
•
103 votes
| Other Answers | Percentage | Votes |
| n/a | 2.32% | 31 |
| na | 0.75% | 10 |
| 0.75% | 10 | |
| never happened | 0.22% | 3 |
| don't shop online | 0.22% | 3 |
| hasn't happened to me. | 0.15% | 2 |
| never happened to me | 0.15% | 2 |
| never had this happen | 0.15% | 2 |
| depends | 0.15% | 2 |
| depends on how much i paid for it | 0.07% | 1 |
| i dont shop online | 0.07% | 1 |
| never did | 0.07% | 1 |
| depends. | 0.07% | 1 |
| haven't had it happen. | 0.07% | 1 |
| never happened.....yet. | 0.07% | 1 |
| i do not buy online | 0.07% | 1 |
| i don't buy online | 0.07% | 1 |
| that has never happened to me. | 0.07% | 1 |
| dont shop online | 0.07% | 1 |
| don't shop on-line | 0.07% | 1 |
| don't buy on line | 0.07% | 1 |
| if you recieve the wrong item, you should contact the seller about it, return the item for the correct one and they should reimburse you the shipping charges for you to return it. | 0.07% | 1 |
| i do not shop online for this reason. | 0.07% | 1 |
| never had this problem | 0.07% | 1 |
| i don't buy online. | 0.07% | 1 |
| both return it and ask for reshipment of the correct item | 0.07% | 1 |
| never had this situation before, don't buy on-line. | 0.07% | 1 |
| never had it happen | 0.07% | 1 |
| thankfully, i have not had this problem yet. | 0.07% | 1 |
| k | 0.07% | 1 |
| contact them and tell them you received the wrong item and find out if they'll send you a prepaid label to return it at their cost. in the meantime, they should send out the correct item. depending on cost of original item, they might say keep it. | 0.07% | 1 |
| do not buy online | 0.07% | 1 |
| n/a never happened to me | 0.07% | 1 |
| i don't buy on line | 0.07% | 1 |
| never order online | 0.07% | 1 |
| exchange it | 0.07% | 1 |
| none | 0.07% | 1 |
| have never got wrong item | 0.07% | 1 |
| hasn't happened *knock on wood*. | 0.07% | 1 |
| i've yet to get the wrong item from an online seller | 0.07% | 1 |
| hasn't happened yet. would depened on the item. | 0.07% | 1 |
| i do not order online | 0.07% | 1 |
| need a n/a button, i don't shop on line. | 0.07% | 1 |
| contact them, work it out. | 0.07% | 1 |
| have never got the wrong item | 0.07% | 1 |
| never have | 0.07% | 1 |
| has not happend yer | 0.07% | 1 |
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