Results: The Future: Virtual Concierge
A condo in Toronto is the first to debut a virtual concierge. The virtual concierge is the evolved form of the security guard. No longer are security guards or concierge’s physical presence needed as individuals can monitor the whole condo complex from a completely different location. It is also viewed as being more cost effective than hiring security guards, when 50 people can monitor 300 buildings from a different location.
1.
1.
Is this your first time hearing about a virtual concierge?
Yes
76%
•
1937 votes
No
24%
•
597 votes
2.
2.
What are your first thought about the virtual concierge? Fascinating
40%
•
1011 votes
Strange
41%
•
1035 votes
Scary
25%
•
625 votes
Other (please specify)
5%
•
139 votes
| Other Answers | Percentage | Votes |
| 1.32% | 37 | |
| na | 0.21% | 6 |
| n/a | 0.21% | 6 |
| none | 0.11% | 3 |
| interesting | 0.07% | 2 |
| meh | 0.07% | 2 |
| don't care | 0.07% | 2 |
| no surprise really (the available answers for this question are pretentious) | 0.04% | 1 |
| lazy | 0.04% | 1 |
| doesn't sound much different than security cameras. | 0.04% | 1 |
| not liking the idea | 0.04% | 1 |
| useful. | 0.04% | 1 |
| undecided | 0.04% | 1 |
| television ads | 0.04% | 1 |
| makes sense on many levels financial | 0.04% | 1 |
| unique | 0.04% | 1 |
| i don't like it when people are out of jobs due to the use of machines! | 0.04% | 1 |
| throwing more people out of work????!!!!!!! | 0.04% | 1 |
| once again technology takes away jobs | 0.04% | 1 |
| stupid!!! | 0.04% | 1 |
| doesn't really make me feel safe | 0.04% | 1 |
| good idea...as long as someone can get there quick if needed. | 0.04% | 1 |
| indifferent | 0.04% | 1 |
| great idea | 0.04% | 1 |
| job losses | 0.04% | 1 |
| not a new concept, i did that working for bell canada years ago | 0.04% | 1 |
| big brother is watching. | 0.04% | 1 |
| stupid and why eliminate security just because you can see the whole place... instead of haveing security there to stop the crime... they can just watch it on tv and do nothing | 0.04% | 1 |
| impractical in oh so many ways | 0.04% | 1 |
| takes jobs from people that need to work to support their family | 0.04% | 1 |
| huh | 0.04% | 1 |
| it takes jobs away, not sure if i like it. | 0.04% | 1 |
| never heard of it | 0.04% | 1 |
| i would feel more secure with a guard on-site. what happens if something happens? | 0.04% | 1 |
| theyre going to take away jobs | 0.04% | 1 |
| inpersonal | 0.04% | 1 |
| concierge is good idea, virtual guard is bad idea. (virtual help??) | 0.04% | 1 |
| i'd rather have a physical presence of a guard on site | 0.04% | 1 |
| a computer can't get up and help someone when a problem arises | 0.04% | 1 |
| outside company? | 0.04% | 1 |
| would take longer for someone to respond | 0.04% | 1 |
| not sure! | 0.04% | 1 |
| not enough information | 0.04% | 1 |
| no idea | 0.04% | 1 |
| plenty of room for mistakes and things being overlooked | 0.04% | 1 |
| keep people working,cost effective is not worth machines taking jobs from real people | 0.04% | 1 |
| greedy corporations that own hotels. but the people for the profits | 0.04% | 1 |
| i would worry of the safety of it, even if it is claimed to be safe. | 0.04% | 1 |
| dubious | 0.04% | 1 |
| over due | 0.04% | 1 |
| who cares? | 0.04% | 1 |
| sounds very interesting | 0.04% | 1 |
| sounds like the famous episode of the twilight zone. | 0.04% | 1 |
| who's going to open the doors? | 0.04% | 1 |
| just another way to increase the unemployment rate | 0.04% | 1 |
| not realy sure | 0.04% | 1 |
| i can see both good and bad in this. | 0.04% | 1 |
| ineffective | 0.04% | 1 |
| not effective | 0.04% | 1 |
| dont know | 0.04% | 1 |
| ,, | 0.04% | 1 |
| will the virtual concierge be able to assist residents and guest with things like, luggage strollers, wheelchairs etc.? if not it may not last | 0.04% | 1 |
| useless | 0.04% | 1 |
| inconvenience of not actually being there?? idk | 0.04% | 1 |
| i guess i'd rather have a "human" on duty. | 0.04% | 1 |
| brilliant | 0.04% | 1 |
| interesting but problematic | 0.04% | 1 |
| hmmmmmmm | 0.04% | 1 |
| it can't be that effective | 0.04% | 1 |
| i am not so sure this would work. what good is a camera & you are 30 miles away while your home is being ransacked? | 0.04% | 1 |
| great idea but what happens if a physical person is required for a situation | 0.04% | 1 |
| less safe | 0.04% | 1 |
| worrisome | 0.04% | 1 |
| this is why people can't find work! it takes jobs away from people, and what is someone going to do miles away if somone is in trouble. | 0.04% | 1 |
| i would like to see a security guard,would feel more secure | 0.04% | 1 |
| silly | 0.04% | 1 |
| unsure | 0.04% | 1 |
| not sure | 0.04% | 1 |
| expected evolution of technology | 0.04% | 1 |
| eliminating someone's job, again | 0.04% | 1 |
| what does it do? | 0.04% | 1 |
| normal | 0.04% | 1 |
| time will tell if this works | 0.04% | 1 |
| knew it was going to happen | 0.04% | 1 |
| people will lose jobs | 0.04% | 1 |
| my concern would be about people falling asleep or not paying attention when monitoring | 0.04% | 1 |
| a non physical security guard can't help me if someone is trying to mug me. | 0.04% | 1 |
| there go more jobs | 0.04% | 1 |
3.
3.
Do you think it is safer to have a security guard/concierge available on site? I think it is safer to have a physical person monitoring an apartment building or condo. Plus, it makes people scared when they see a physical threat.
50%
•
1268 votes
No, I don't think it is safer to have a physical person monitoring when a virtual concierge can watch more space than the security guard can see.
19%
•
484 votes
I am undecided
31%
•
782 votes
4.
4.
Do you live in an apartment or a condo? Yes, I live in an apartment/condo
29%
•
742 votes
No, I do not live in an apartment/condo
71%
•
1792 votes
5.
5.
Would you feel uncomfortable not having the physical presence of a concierge in your condo/apartment building? Yes, I would feel uncomfortable with a virtual concierge monitoring my condo/apartment. I need to see a physical person to feel safe.
34%
•
854 votes
No, I would not feel uncomfortable with a virtual concierge. It seems to be very cost effective allows for more space to be monitored.
23%
•
573 votes
I am undecided
24%
•
602 votes
N/A
20%
•
505 votes
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