Results: Has this ever happened to you before where you were expecting money in any kind of way and you not receive it until later?

This is my first semester at College, and the other week I was calling the business office to see when they would have my funds on my debit card. Well, two different people said they had until the 14th to get all loans processed. I said, so I will get it on the 14th and the guy says you may get it before the 14th. I had to end up calling the business office again and speak with a manager for her to tell me they only put the money on the cards on Friday's so it would be the next week. I feel like they need to educate the one's working for them a little better.