Results: These 3 big restaurants use cool technology to serve fast-food super quickly
Published on 04/15/2021
Without question, the COVID-19 pandemic has upended the fast-food industry.
Dining rooms at many of the biggest fast-food chains either remain closed or are operating at less than full capacity due to government restrictions. In turn, that has sent diners off to ordering their fast-food fixes from mobile devices and then picking up their grub from delivery windows or having it brought right to their house via an Uber Eats or Grubhub.
QUESTIONS
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Comments
1.
1.
Have you eaten more fast food than usual in the past year? Yes
22%
624 votes
No
67%
1884 votes
Undecided
5%
129 votes
Not Applicable
6%
163 votes
2.
2.
"A year ago our business was 20% digital and 80% in person. And overnight, that flipped — it became 80% digital and 20% in person. Today we are about 20% digital," Shake Shack CEO Randy Garutti told Yahoo Finance Live. If you have been getting fast food within the past year, are you more likely to...
Order it via an app
14%
385 votes
Go through the drive thru
42%
1180 votes
Go into the store
17%
487 votes
Not Applicable
27%
748 votes
3.
3.
Domino's said this week it struck a deal with self-driving delivery company Nuro. The deal will see the launch of autonomous pizza delivery this week in Houston. Select customers in the city who place an order on Domino's website can choose to have their pizza delivery by Nuro's R2 robot. Would you be more likely to order pizza from Domino's if it came via self driving car? Yes
12%
331 votes
No, I would still order from there regardless
27%
766 votes
No, I would not order from there regardless of the car
24%
685 votes
Not Applicable
36%
1018 votes
4.
4.
Taco Bell opened a snazzy new location in New York City's Times Square on Wednesday. And this Taco Bell is built mostly for one thing only: Get your food super quickly. There are touch screens and very minimal interaction with employees. Do you prefer: Ordering through a touch screen
13%
365 votes
Ordering through a person
36%
1000 votes
Doesn't matter
25%
689 votes
Not Applicable
27%
746 votes
5.
5.
Chick-Fil-A is testing robot delivery in California via robotics manufacturer Kiwibot. An executive at Kiwibot told Restaurant Business a delivery would take 30 minutes and cost $1.99. Would you pay an extra $1.99 to have your food delivered via robot instead of going to get it yourself? Yes
20%
556 votes
No
38%
1052 votes
Undecided
18%
504 votes
Not Applicable
25%
688 votes
COMMENTS