Results: What is the most annoying or frustrating aspect of the check-out experience?
Published on 10/23/2012
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1.
1.
What is the most annoying or frustrating aspect of the check-out experience? The check-out clerk is overly chatty with customers ahead of you, causing unnecessary wait times.
26%
249 votes
The check-out clerk on the express register allows customers in with far too many items.
13%
125 votes
The check-out clerk opens a new cash register and asks for next customer in line, but serves the person waiting behind you who dashes over ahead of you.
17%
156 votes
The check-out clerk does not smile, greet you or say "thank you" while they are serving you.
15%
142 votes
The check-out clerk chats with their colleague on the next register while serving you.
13%
127 votes
The check-out clerk does not allow you to use certain coupons
12%
112 votes
Other (please specify)
3%
30 votes
COMMENTS