Results for - Uber To Start Banning Riders With Low Ratings

3,134 voters participated in this survey

If you misbehave repeatedly while getting a ride from Uber, you could get booted off the app.The company said that starting Wednesday, riders with a rating from drivers that's significantly below average could lose their ability to ride. But before that happens they'll get tips on how to improve ratings by being polite, not leaving trash in vehicles and not asking the driver to violate the speed limit. Uber says they'll get several chances to improve their rating before getting the boot.

1. Have you ever used Uber?

Yes
22%
684 votes
No
78%
2,416 votes

2. If yes, do you know your rating as a passenger?

Yes
7%
231 votes
No
19%
602 votes
Not Applicable
73%
2,267 votes

3. Uber says it will start deactivating riders with a history of low ratings, just as it does for drivers. The change will affect passengers in the U.S. and Canada, where riders will also have to opt in to the ride-hailing app's community guidelines or lose access to the service. Do you agree with this change?

Yes
51%
1,587 votes
No
13%
406 votes
Undecided
36%
1,107 votes

4. Uber implemented a similar quality control process in Brazil in 2018, followed by Australia and New Zealand. Riders in those countries were banned from the app for six months if they had a rating of 4 or lower. However, drivers can be booted off the app if they have a rating of lower than 4.6. Do you think the rating to be booted off Uber should be the same for both user and driver?

Yes
48%
1,479 votes
No
13%
414 votes
Undecided
39%
1,207 votes
06/02/2019 Technology 3134 39 By: Tellwut

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By: Tellwut