Frequently Asked Questions

 

How can I receive reward points?

Complete the following actions to earn points in your account:

   Create  your account                             

100 pts.

  Provide other information - up to   

125 pts.

   Refer a friend                                  

 25 pts

   Answer a survey                 

 5-15 pts.

  Create an approved survey                

10-20 pts.

   Answer a business survey                 

15 pts. and up

► In order to receive your points you must verify your email address.

► Tellwut only allows one account per household.  Additional accounts per household will be suspended and related rewards forfieted.

► All surveys are reviewed by Tellwut before publication.

► You may post 2 surveys within a one week period.  Approved Survey publishers may post more.

 Referral points are credited once the referred voter member creates and verifies their account.

► Rewards point offering may change at any time.

 

Why did my survey not get approved?

Your survey may not have been approved because of the following reasons:

►Someone has already asked the same question

► Someone has already asked a very similar question to yours 

► The content of your questions may be inappropriate or unclear.

► There is a two questions a week limit. However, approved survey bloggers may be allowed more.

 For further information, please review our Terms and Conditions.

 

Tips for good surveys!

► Before writing you survey, use the search feature on near the top left corner of the site to make sure that your question or one similar has not been asked before

► Where possible, give your online survey some multiple choice responses. Fill in the blank sometimes tend to get garbage answers and may not be approved

► Note that there are two multiple choice question options, multiple answers allowed and only one answer allowed. Be careful to choose the correct one

► What is your favorite..? Many topics have already been asked - sport, candy, pet, music, movie, tv show, cartoon shows, etc -make it interesting with a different angle, as many of these won't get approved.

► Avoid questions which say choose between this and that - most of these will not be approved.

► Avoid slang and shorthand (i.e. u, r, etc) and define abbreviations if they are not common

► Do not type your question in all capital letters

► Don't forget to publish your survey when it’s completed! If you don't, we will think that you are still working on it

► Ask things which interest you, are topical and or are controversial.

 

Can I change my username?

Sure, this can be done by sending us an email to support@tellwut.com. Let us know what you would like to change your username to.

 

Can I change my password?

Once you have logged into your account, you can change your password on the My Account page  via the “Settings” tab  or click here.

 

Can I change my name and address?

Send us an e-mail to support@tellwut.com. Let us know in the email what you would like to change your name and address to.

 

How can I refer a friend to Tellwut, so that I can earn points from that referral?

There are two ways to refer a friend.  One is to log in and then click the “Refer Friends” link in the big gold box right below “My Account Balance”.  The other way is to use this link http://www.tellwut.com/?refer=UserName and  replace “UserName” in the link string with your own user name.

 

How do I redeem rewards?

Click the “Rewards” tab in the gold band.  You will see the selection of rewards available. Make sure you have enough points to redeem the reward of your choosing.  Also, make sure the reward you select in available in your country.  Click the reward and you will be taken to a reward redemption page.  Click the “Redeem Reward” button and your redemption will be processed.

 

How long do I have to wait to receive my reward?

Your order will be fulfilled within 10 to 15 days from redemption. Shipping times will vary depending on your location. Your order will be mailed to the address within your account.