QUESTIONS
1.
1.
When you shop for groceries how often do you use a shopping cart? Never
2%
63 votes
Rarely
5%
130 votes
Sometimes
12%
304 votes
Often
18%
453 votes
Very often
59%
1512 votes
I don't shop for groceries
4%
97 votes
2.
2.
When you shop for clothing how often do you use a shopping cart? Never
16%
415 votes
Rarely
24%
605 votes
Sometimes
25%
631 votes
Often
12%
308 votes
Very often
19%
494 votes
I don't shop for clothing
4%
106 votes
3.
3.
Have you found yourself abandoning your shopping cart at the checkout line? Yes
18%
472 votes
No
71%
1827 votes
Can't recall
10%
260 votes
4.
4.
At what type of a physical store has this happened to you? grocery store
12%
313 votes
clothing store
7%
175 votes
superstore
8%
211 votes
n/a
72%
1842 votes
Other (please specify)
1%
18 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.08% | 2 | |
| dollar store | 0.08% | 2 |
| has what happened to me? | 0.08% | 2 |
| general dollar store | 0.04% | 1 |
| has what happened to me? i abandon my cart? | 0.04% | 1 |
| all of the above. | 0.04% | 1 |
| walmart cuz 1 hour slow lines and they don't care | 0.04% | 1 |
| grocery store and "superstore." | 0.04% | 1 |
| toy store | 0.04% | 1 |
| discount store | 0.04% | 1 |
| only if the store is too crowdy where its difficult to gt out but almost never | 0.04% | 1 |
| dollar tree | 0.04% | 1 |
| craft stores | 0.04% | 1 |
| i generally abandon the cart somewhere else in the store other than the checkout line. | 0.04% | 1 |
| department store | 0.04% | 1 |
5.
5.
How often do you abandon your shopping cart at the checkout? Never
47%
1197 votes
Rarely
19%
488 votes
Sometimes
8%
196 votes
Often
2%
48 votes
Very often
1%
26 votes
N/A
24%
604 votes
6.
6.
What was/were the reason/s to abandon your shopping cart/s? Changed my mind in the last minute
7%
189 votes
The line was too long
14%
352 votes
The cashier or customer in front of me was too slow
7%
180 votes
Find out about something better (a better price or product) on my phone while waiting in line
3%
75 votes
Was told a different price than the expected at the checkout
5%
125 votes
Could not apply the accepted payment types
3%
84 votes
My payment was declined
4%
91 votes
N/A
72%
1834 votes
Other (please specify)
2%
41 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.27% | 8 | |
| aldes keeps the cart for the next person | 0.03% | 1 |
| the machines were down and had no cash on me | 0.03% | 1 |
| family emergency | 0.03% | 1 |
| depit machines were down | 0.03% | 1 |
| carry my few bagged items myself . | 0.03% | 1 |
| i forgot an item, and had to go back and get it, and i went right back to my cart. | 0.03% | 1 |
| cashier/bagger uses it for the next customer. | 0.03% | 1 |
| i forgot my list | 0.03% | 1 |
| when i go to leave | 0.03% | 1 |
| got an emergency phone call and had to leave right then | 0.03% | 1 |
| forgot my money | 0.03% | 1 |
| illness | 0.03% | 1 |
| thats rude, self important behavior | 0.03% | 1 |
| waited in line when i got she closed line so i walk out and have never be back to wal mart | 0.03% | 1 |
| horribly rude cashier. | 0.03% | 1 |
| realized i didn't have my debit card | 0.03% | 1 |
| my kids was being really bad | 0.03% | 1 |
| cashier was rude and would not honor a sale price. | 0.03% | 1 |
| emergency at home | 0.03% | 1 |
| panic attack | 0.03% | 1 |
| horrible policy with coupons and price matching also gave me a hard time for using them | 0.03% | 1 |
| rude cashier | 0.03% | 1 |
| would not take coupons | 0.03% | 1 |
| didn't have what i wanted. | 0.03% | 1 |
| few items | 0.03% | 1 |
| forgot wallet | 0.03% | 1 |
| baggers put my purchases into a different type of cart to take them out to my car; in-store carts are designed so you can't roll them out past the sidewalk into the parking areas | 0.03% | 1 |
| cashier let a woman in front of me with a cart heaping full of items and i had three. | 0.03% | 1 |
| debit not allowed only cash | 0.03% | 1 |
| waited 20 mins in line to be told there would be a 30 minute delay while the store rebooted their system. | 0.03% | 1 |
| couldn't afford the items | 0.03% | 1 |
| 5 cashiers stood around talking while only 1 register was open | 0.03% | 1 |
| panic attack - extreme anxirty | 0.03% | 1 |
7.
7.
When you abandon shopping cart/s, do you usually do it when you go to the store for something particular or when browsing for items? When looking for something particular
14%
353 votes
When browsing around the store
14%
366 votes
N/A
72%
1840 votes
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