QUESTIONS
1.
1.
The statement, which was approved unanimously, makes it official FTC policy for the agency to use its existing authorities to support independent repair shops and lower repair costs for consumers. Do you agree that consumers should be able to bring their devices to independent repair shops instead of having to reply on the manufacturer?
Yes
84%
1161 votes
No
4%
55 votes
Undecided
12%
163 votes
2.
2.
Have you ever had to pay higher prices or wait for a long time to have things repaired because you had to go through the manufacturer?
Yes
42%
578 votes
No
58%
801 votes
3.
3.
How long should a mandatory manufacturer's warranty be?
1 year
16%
221 votes
2-5 years
51%
706 votes
6-10 years
16%
226 votes
There should not be a mandatory warranty
16%
226 votes
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