Tellwut News
We wanted to share an update on the ongoing reward fulfillment delays.
We are able to send all physical orders. We can now send **Amazon, Sephora, Dunkin, GameStop, Lowe’s and AMC rewards* We are sending rewards manually, so they make longer than usual to arrive (1-3 days instead of daily)
For all other e-card rewards, we are hopeful that fulfillment will resume next week as we continue setting up our alternative rewards provider.
**PayPal and Venmo remain temporarily unavailable.** We are working to secure another supplier for these payment options. While we do not have a confirmed timeline, we are hopeful they will also be available next week.
We understand how frustrating these delays have been, and we sincerely apologize for the inconvenience. Restoring reward fulfillment remains a top priority, and we appreciate your continued patience and understanding. Unfortunately this was an issue outside of our control.
If you prefer to cancel your pending order and have the points returned to your account, you should be able to do so through your Orders page. If you need assistance, please contact us and we can cancel it for you.
We are able to send all physical orders. We can now send **Amazon, Sephora, Dunkin, GameStop, Lowe’s and AMC rewards* We are sending rewards manually, so they make longer than usual to arrive (1-3 days instead of daily)
For all other e-card rewards, we are hopeful that fulfillment will resume next week as we continue setting up our alternative rewards provider.
**PayPal and Venmo remain temporarily unavailable.** We are working to secure another supplier for these payment options. While we do not have a confirmed timeline, we are hopeful they will also be available next week.
We understand how frustrating these delays have been, and we sincerely apologize for the inconvenience. Restoring reward fulfillment remains a top priority, and we appreciate your continued patience and understanding. Unfortunately this was an issue outside of our control.
If you prefer to cancel your pending order and have the points returned to your account, you should be able to do so through your Orders page. If you need assistance, please contact us and we can cancel it for you.
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