Results: Scene+ Customer Service
Published on 12/06/2023
Scene+ (formerly Scene) is a Canadian loyalty program established in 2007. Scene+ offers members rewards their way – allowing them to earn and redeem Scene+ points for entertainment, movies, travel, shopping, dining, and banking. Members can also accelerate their earning power with eight Scotiabank credit and debit cards.
QUESTIONS
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Comments
1.
1.
Do you have a Scene+ card to earn points? Yes
24%
505 votes
No
40%
845 votes
Not Applicable
36%
750 votes
2.
2.
Have you had any missing points? Yes
7%
152 votes
No
28%
586 votes
Not Applicable
65%
1362 votes
3.
3.
Have you contacted Scene+ Customer Service to request the missing points? Yes
6%
131 votes
No
20%
416 votes
Not Applicable
74%
1553 votes
4.
4.
I have contacted the Scene+ Customer Services via call centre and email for 8 interactions, but the issue has still not been resolved. There were so many different agents getting involved, and I had to explain the same issue again and again. The points worth $20. If you were me, would you give up? Any comments will be appreciated. Yes
10%
209 votes
No
30%
636 votes
Not Applicable
60%
1255 votes
COMMENTS