Results for - Customer service needs!

46,709 voters participated in this survey
Do you care if you are greeted when you enter a store?

1. Do you care if you are greeted when you enter a store?

I think its a nice touch
45%
21,015 votes
Don't care to be greeted
33%
15,639 votes
Depends on the type of store
21%
9,734 votes
Other (please specify)
1%
321 votes

2. When you are shopping do you want to be approached by a sales person?

Yes
16%
7,319 votes
Only at my request
72%
33,755 votes
Indifferent
11%
5,190 votes
Other (please specify)
1%
445 votes

3. What is more important to you when shopping?

Price point
75%
35,199 votes
Customer service
25%
11,510 votes

4. What is more important when shopping?

Customer service
62%
28,929 votes
Return policy
38%
17,780 votes

5. What country has the best customer service?

Canada
31%
14,405 votes
United States
52%
24,132 votes
England
7%
3,108 votes
France
3%
1,400 votes
Other (please specify)
8%
3,664 votes

6. What country has the worst customer service?

Canada
12%
5,544 votes
United States
38%
17,777 votes
England
10%
4,834 votes
France
24%
11,417 votes
Other (please specify)
15%
7,137 votes

7. In what store did you experience your worst customer experience?

The Bay
5%
2,375 votes
Canadian Tire
6%
2,737 votes
CostCo
4%
1,967 votes
Home Depot
7%
3,131 votes
JC Penny
5%
2,439 votes
Macys
5%
2,106 votes
Sears
7%
3,312 votes
Target
7%
3,331 votes
Zellers
4%
1,943 votes
Walmart
36%
16,688 votes
Other (please specify)
14%
6,680 votes
10/11/2016 Business 46709 175 By: lizzy

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By: lizzy