Results for - Customer Satisfaction Surveys from Banks

2,000 voters participated in this survey

1. Has your primary bank ever called you to conduct a customer satisfaction survey?

Yes
23%
464 votes
No
66%
1,327 votes
N/A
10%
209 votes

2. Have you ever agreed to complete the survey over the telephone?

Yes
24%
480 votes
No
30%
595 votes
N/A
46%
925 votes

3. If you agreed, did the survey take longer than you thought?

Yes
14%
271 votes
No
18%
364 votes
N/A
68%
1,365 votes

4. If your bank offered you a cash incentive, would you be more likely to complete the telephone survey?

Yes
52%
1,044 votes
No
11%
224 votes
Undecided
10%
195 votes
N/A
27%
537 votes

5. Should banks be allowed to contact customers as often as they want to conduct customer satisfaction surveys?

Yes
20%
398 votes
No
38%
759 votes
Undecided
22%
442 votes
N/A
20%
401 votes
11/21/2015 Money 2000 22 By: Krystal-Lee

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By: Krystal-Lee