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Results: Better Business Bureau posts consumer alert for FlightHub, JustFly due to pattern of complaints!

Published on 08/25/2019
By: Tellwut
3079
Travel
Following a CBC News story about two customer complaints involving FlightHub, several readers wrote in detailing their gripes with the online travel agency. "I fear I'll never get my money back," wrote Derek Losier of Niagara Falls, Ont. He said that more than a month after he complained to the agency, he was still waiting for a refund for two airline tickets FlightHub had sold him that turned out to be invalid. CBC News interviewed three other FlightHub customers who each had similar complaints: They couldn't secure a refund for airline tickets purchased through the agency that, for various reasons, didn't translate into an actual flight.
1.
1.
Are you aware about similar incidents that took place via online flight booking websites?
Yes
9%
277 votes
No
91%
2802 votes
2.
2.
Do you always check a travel agencies rating/reviews before booking your tickets with them?
Yes
23%
706 votes
No
21%
641 votes
Undecided
5%
169 votes
Not Applicable
51%
1563 votes
3.
3.
Have you ever booked a flight through FlightHub or Justfly?
Yes
5%
150 votes
No
66%
2025 votes
Not Applicable
29%
904 votes
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