Results: Returning Items Purchased Online!
Published on 10/30/2019
I buy a few things on line, but I have had to return some of them. I am interested in your experience when you had to return something you'd purchased on line.
QUESTIONS
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Comments
1.
1.
Have you ever bought anything on line? Yes
90%
2300 votes
No
6%
147 votes
Not Applicable
5%
120 votes
2.
2.
Do you belong to any of the autoship programs for articles you buy regularly? Yes
12%
312 votes
No
78%
2004 votes
Not Applicable
10%
251 votes
3.
3.
How do you pay when you shop on line? Paypal
29%
743 votes
Credit card you use ONLY for online purchases
28%
708 votes
any old credit card
21%
548 votes
Other (please specify)
11%
288 votes
Not Applicable
11%
280 votes
4.
4.
Have you ever had to return something you purchased on line? Yes
56%
1442 votes
No
34%
878 votes
Not Applicable
10%
247 votes
5.
5.
Did you check the return policy BEFORE you tapped "Buy"? Yes
55%
1420 votes
No
31%
793 votes
Not Applicable
14%
354 votes
6.
6.
Were you ever shocked that you had to pay the return postage, and would not be reimbursed for original postage? Yes
26%
658 votes
No
32%
828 votes
Not Applicable
42%
1081 votes
7.
7.
Did you ever have a company declare that they had not received your return item? Yes
11%
286 votes
No
57%
1451 votes
Not Applicable
32%
830 votes
8.
8.
Did you have enlist the help of the company via "chat" or email to find out exactly how to return the item? Yes
27%
693 votes
No
38%
968 votes
Not Applicable
35%
906 votes
9.
9.
If so, were they helpful, finding you the cheapest (or free) way to get the package to them? Yes
25%
644 votes
No
11%
284 votes
Not Applicable
64%
1639 votes
COMMENTS