Results: Returning Items Purchased Online!
I buy a few things on line, but I have had to return some of them. I am interested in your experience when you had to return something you'd purchased on line.
1.
1.
Have you ever bought anything on line? Yes
90%
•
2300 votes
No
6%
•
147 votes
Not Applicable
5%
•
120 votes
2.
2.
Do you belong to any of the autoship programs for articles you buy regularly? Yes
12%
•
312 votes
No
78%
•
2004 votes
Not Applicable
10%
•
251 votes
3.
3.
How do you pay when you shop on line? Paypal
29%
•
743 votes
Credit card you use ONLY for online purchases
28%
•
708 votes
any old credit card
21%
•
548 votes
Other (please specify)
11%
•
288 votes
Not Applicable
11%
•
280 votes
4.
4.
Have you ever had to return something you purchased on line? Yes
56%
•
1442 votes
No
34%
•
878 votes
Not Applicable
10%
•
247 votes
5.
5.
Did you check the return policy BEFORE you tapped "Buy"? Yes
55%
•
1420 votes
No
31%
•
793 votes
Not Applicable
14%
•
354 votes
6.
6.
Were you ever shocked that you had to pay the return postage, and would not be reimbursed for original postage? Yes
26%
•
658 votes
No
32%
•
828 votes
Not Applicable
42%
•
1081 votes
7.
7.
Did you ever have a company declare that they had not received your return item? Yes
11%
•
286 votes
No
57%
•
1451 votes
Not Applicable
32%
•
830 votes
8.
8.
Did you have enlist the help of the company via "chat" or email to find out exactly how to return the item? Yes
27%
•
693 votes
No
38%
•
968 votes
Not Applicable
35%
•
906 votes
9.
9.
If so, were they helpful, finding you the cheapest (or free) way to get the package to them? Yes
25%
•
644 votes
No
11%
•
284 votes
Not Applicable
64%
•
1639 votes
Comments