Results for - Returning Items Purchased Online!

2,566 voters participated in this survey

I buy a few things on line, but I have had to return some of them. I am interested in your experience when you had to return something you'd purchased on line.

1. Have you ever bought anything on line?

Yes
90%
2,239 votes
No
6%
144 votes
Not Applicable
5%
117 votes

2. Do you belong to any of the autoship programs for articles you buy regularly?

Yes
12%
305 votes
No
78%
1,954 votes
Not Applicable
10%
241 votes

3. How do you pay when you shop on line?

Paypal
29%
720 votes
Credit card you use ONLY for online purchases
28%
696 votes
any old credit card
21%
534 votes
Other (please specify)
11%
275 votes
Not Applicable
11%
275 votes

4. Have you ever had to return something you purchased on line?

Yes
56%
1,396 votes
No
35%
864 votes
Not Applicable
10%
240 votes

5. Did you check the return policy BEFORE you tapped "Buy"?

Yes
55%
1,382 votes
No
31%
774 votes
Not Applicable
14%
344 votes

6. Were you ever shocked that you had to pay the return postage, and would not be reimbursed for original postage?

Yes
26%
640 votes
No
32%
806 votes
Not Applicable
42%
1,054 votes

7. Did you ever have a company declare that they had not received your return item?

Yes
11%
281 votes
No
56%
1,406 votes
Not Applicable
33%
813 votes

8. Did you have enlist the help of the company via "chat" or email to find out exactly how to return the item?

Yes
27%
677 votes
No
37%
937 votes
Not Applicable
35%
886 votes

9. If so, were they helpful, finding you the cheapest (or free) way to get the package to them?

Yes
25%
630 votes
No
11%
277 votes
Not Applicable
64%
1,593 votes
10/31/2019 Products 2566 67 By: Flashdog_1

Comments

Load more comments...
Loading...
Flashdog_1 profile photo
By: Flashdog_1