Results: Walmart Rolls Out Major Changes For Customers

Two more Walmart stores—one in St. Louis, Missouri, and one in Cleveland, Ohio, are getting rid of their self-checkout machines, according to a statement shared with Business Insider. The self-checkout machines will reportedly be removed after hours and the process will be completed within two weeks. Does your local Walmart have self-checkout machines?

The news comes after Walmart made a similar change to three New Mexico stores last year, removing all self-checkout machines. Other stores, including Target, Dollar General, and FiveBelow have also said that they are scaling back their reliance on self-checkout services in recent months. Do you avoid self-checkout stores?

Target is implementing a new rule that only allows you to use self-checkout if you are purchasing 10 items or less. Do you think customers actually count their items?

Self-checkout on average appears to have a significantly higher rate of theft, with one study by a shopping startup called Grabango suggesting that shoppers are 21 times more likely to sneak a stolen item past a machine than from a human checkout. Approximately one in five shoppers say they accidentally took an item from self-checkout without paying for it. Did you ever forget to check-out an item unintentionally?