We wanted to provide an update regarding the ongoing delays with reward fulfillment.

Due to continued issues with our current rewards provider, we are in the process of transitioning to an alternative provider so we can resume sending rewards as soon as possible.

Unfortunately, this means we are temporarily unable to fulfill new e-card rewards, and PayPal redemptions have also been suspended while we work through this transition.

Please know that resolving this issue is a top priority for our team. We are doing everything we can to get rewards flowing again as quickly as possible. However, we do not have an estimated timeline for when fulfillment will resume, but are hopeful it is by the end of the week.

We understand how frustrating these delays have been, and we sincerely apologize for the inconvenience. We truly appreciate your continued patience and understanding as we work toward a resolution. If you prefer, you can always cancel your pending order so you have the points back in your account in the meantime.