Having a hard time structuring your online survey responses? This may help!
In order to collect from your surveys the most accurate information possible, it is important to think about what options for answers you are going to provide to your respondents. This blog will cover the most common online survey answer choices revealing respondents’ attitudes ,satisfaction levels, importance ratings and frequency ratings.
You can form a response scale from as little as two point scale (also known as dichotomous) however, the higher the point scale, the more exact the data collected will be.
Examples for a two point scale can be as simple and common as: True and False, Fair and Unfair, Agree and Disagree, as well as the most general Yes and No.
Examples for three point scale giving you a sense of nuance : Good, Fair, Poor; Extremely, Moderately, Not at all; Agree, Undecided, Disagree, etc.
Examples for four point scale allowing one to distinguish deeper nuances from the responses: Most of the time, Sometimes, Rarely, Never; Strongly Agree, Agree, Disagree, Strongly Disagree, etc.
..and so on and so on. I hope that all sounds clear up...
Now, I will look into the possible selections of answers by separating them by purpose of the online survey questions. In your survey, as I mentioned above, you can get a feel of frequency, attitudes and perceptions, as well as performance, by providing online survey respondents with well rounded and balanced options for answers that would allow them to truly answer what they think. Please take a look at the given examples below:
- Attitude Answer Choices
- Satisfaction Answer Choices
- Quality Satisfaction Answers Choices
- Answer Choices for Importance
- Preparedness Answer Choices
- Relatedness Answer Choices
- Frequency Answer Choice