Results for - No internet = refund?

1,581 voters participated in this survey
My brother is filming Captain America 3, and he has no internet at the hotel where he is staying. It worked for a while, then stopped. So he had to buy airtime for his laptop. Since internet charges were included in the nightly cost, how should he proceed? (Yes, daily contact was made with management regarding internet, they took no action).

1. My brother is filming Captain America 3, and he has no internet at the hotel where he is staying. It worked for a while, then stopped. So he had to buy airtime for his laptop. Since internet charges were included in the nightly cost, how should he proceed? (Yes, daily contact was made with management regarding internet, they took no action).

Talk to the owners
29%
465 votes
Any costs that occurred obtaining internet should be reimbursed to my brother
34%
535 votes
If nothing is done go to corporate
24%
383 votes
File a claim if no action is taken, or monies are not offered back
17%
273 votes
Just because the hotel offers free internet/wi-fi, doesn't mean you would get some type of rate break if it doesn't work
12%
192 votes
Not sure
20%
321 votes
Don't do anything
7%
113 votes
Other (please specify)
1%
21 votes

2. Have you ever stayed somewhere, where free internet was offered, but there were barriers to getting it?

Yes
27%
422 votes
No
73%
1,159 votes

3. We have a law where I live that if something inherent stops working in an apartment, the cost to fix or a prorated cost can be taken off the monthly rent/lease cost. Based on this, shouldn't it be this way at overnight businesses (motels, inns, hotels, etc)?

Yes
48%
757 votes
No
12%
197 votes
Undecided
27%
426 votes
Not Applicable
13%
201 votes
08/19/2015 Business 1581 29 By: ptajuggalette

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