Results: No internet = refund?
1.
1.
My brother is filming Captain America 3, and he has no internet at the hotel where he is staying. It worked for a while, then stopped. So he had to buy airtime for his laptop. Since internet charges were included in the nightly cost, how should he proceed? (Yes, daily contact was made with management regarding internet, they took no action).
Talk to the owners
29%
•
465 votes
Any costs that occurred obtaining internet should be reimbursed to my brother
34%
•
535 votes
If nothing is done go to corporate
24%
•
383 votes
File a claim if no action is taken, or monies are not offered back
17%
•
273 votes
Just because the hotel offers free internet/wi-fi, doesn't mean you would get some type of rate break if it doesn't work
12%
•
192 votes
Not sure
20%
•
321 votes
Don't do anything
7%
•
113 votes
Other (please specify)
1%
•
21 votes
| Other Answers | Percentage | Votes |
| 0.30% | 7 | |
| move out | 0.04% | 1 |
| dont care | 0.04% | 1 |
| was it infact in his contracy? | 0.04% | 1 |
| more than likely have to do 1,2,3&4 | 0.04% | 1 |
| your employer is going to pay | 0.04% | 1 |
| i | 0.04% | 1 |
| try everything you can think of | 0.04% | 1 |
| try wearing some big boy pants | 0.04% | 1 |
| he shouldn't be using wifi for a movie in the first place. he needs a movie enthusiast to bankroll this project. | 0.04% | 1 |
| tell them you are going to write a very bad review | 0.04% | 1 |
| the hotel bill is on a credit card. pay with it and have it reversed! | 0.04% | 1 |
| just got xplain but he should of asked first if he wanted to be reimbursed if im was offered and not available...a reasonable place would of made options he chose to pay cb his problem | 0.04% | 1 |
| he should thank them | 0.04% | 1 |
| na | 0.04% | 1 |
2.
2.
Have you ever stayed somewhere, where free internet was offered, but there were barriers to getting it? Yes
27%
•
422 votes
No
73%
•
1159 votes
3.
3.
We have a law where I live that if something inherent stops working in an apartment, the cost to fix or a prorated cost can be taken off the monthly rent/lease cost. Based on this, shouldn't it be this way at overnight businesses (motels, inns, hotels, etc)? Yes
48%
•
757 votes
No
12%
•
197 votes
Undecided
27%
•
426 votes
Not Applicable
13%
•
201 votes
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