Results: Where are my Bananas?
Published on 09/14/2015
QUESTIONS
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Comments
1.
1.
Has any of the following ever happened to you when shopping?
A store clerk double-scanned an item
53%
805 votes
Coupon items were not discounted properly
43%
648 votes
The clerk states the price of the item in question is correct without verifying it
21%
321 votes
Your items were missing from your bags when you arrived home
44%
675 votes
The cost of an item purchased does not match receipt amount
45%
682 votes
Overcharges
50%
766 votes
Undercharges
25%
384 votes
Not Applicable
16%
250 votes
Other (please specify)
1%
19 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.11% | 5 | |
| something in the bag i didn't buy | 0.02% | 1 |
| all of these | 0.02% | 1 |
| item not scanned so i need to go to the customer service to pay for it. | 0.02% | 1 |
| i was charged double the tax. when i brought it up to the cashier she refused to check into it so i called revenue canada and the problem got fixed pretty quick for us customers anyways!!! | 0.02% | 1 |
| sometimes clerks even "miss" items--and i don't tell them | 0.02% | 1 |
| probably- but not lately and i use the self scam most of the time | 0.02% | 1 |
| these things don't happen anymore, but we're quite common a few years back. | 0.02% | 1 |
| shelf sign says a price, but when scanned registers at a higher price. | 0.02% | 1 |
| items on sale charged the regular price. | 0.02% | 1 |
| food left in trunk | 0.02% | 1 |
| meh? | 0.02% | 1 |
| all of the above | 0.02% | 1 |
| paid me too much | 0.02% | 1 |
| not bagging groceries logical way. (food with soap etc...) | 0.02% | 1 |
2.
2.
Do you cross-check items with their prices on your receipt before you go home? Yes
49%
746 votes
No
33%
501 votes
Undecided
8%
125 votes
Not Applicable
10%
145 votes
3.
3.
Do you make sure that everything you have purchased on the receipt is actually in the bag before you go home? Yes
39%
586 votes
No
43%
650 votes
Undecided
9%
130 votes
Not Applicable
10%
151 votes
4.
4.
Many States implement the Scanner Law ie Shopping Reform Act. This law was put into place to ensure a solution to mis-scans, produce coding errors, incorrect pricing, etc. This law is implemented according to each State and it ensures that stores refund the difference between the price charged and the price marked. Some States require retailers to refund to consumers the amount of the overcharge, plus a bonus of 10 times the difference, not to be less than $1 and no more than $5. If the seller does not pay you both the refund and the bonus, you may bring a lawsuit to recover your actual damages or $250.00, whichever is greater, plus reasonable attorney fees up to $300.00 can be taken. As for punishments, some States fine and levy civil penalties only, while others provide direct compensation to the customer for the mistakes. Most all stores are aware of this law. Have you heard of the Scanner Law ie Shopping Reform Act? Yes
14%
206 votes
No
68%
1026 votes
Undecided
6%
96 votes
Not Applicable
12%
189 votes
COMMENTS