Results: Customers ranked Chick-fil-A as 'most satisfying' fast food
Published on 06/25/2025
QUESTIONS
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1.
1.
According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year. Do you think Chick-fil-A is the best fast food restaurant for customer satisfaction?
Yes
26%
734 votes
No
22%
613 votes
Undecided
22%
614 votes
Not Applicable
30%
839 votes
2.
2.
Which fast food innovation would excite you most? Plant-based or vegan options
8%
212 votes
Healthier sides and salads
23%
639 votes
Faster service with tech (AI ordering, apps)
4%
109 votes
More unique or global flavors
14%
382 votes
Loyalty rewards and perks
27%
746 votes
Other (please specify)
2%
56 votes
Not Applicable
23%
656 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.33% | 7 | |
| lower prices | 0.23% | 5 |
| Better prices | 0.09% | 2 |
| excluding the LGBTQ+ community and Centric value cores in Christian religion. | 0.05% | 1 |
| Great chicken filet sandwich | 0.05% | 1 |
| Canadian! | 0.05% | 1 |
| COURTESY | 0.05% | 1 |
| More side items | 0.05% | 1 |
| Whole grain/wheat bread options | 0.05% | 1 |
| Idk | 0.05% | 1 |
| Sell what the food looks like on TV | 0.05% | 1 |
| nothing special in fast food for me. | 0.05% | 1 |
| Was very unsatisfied with the food that was delivered to us. Milk shake was very small, and the meal was not hot. | 0.05% | 1 |
| crepes | 0.05% | 1 |
| Gluten free food | 0.05% | 1 |
| Huge variety of Salads only | 0.05% | 1 |
| The least expensive best food. | 0.05% | 1 |
| Healthy choices like a baked potato plus I like the idea of unique and global flavors | 0.05% | 1 |
| Ability to get unseasoned n | 0.05% | 1 |
| fresh food without all the nasty chemicals, preservatives, and unhealthy ingredients | 0.05% | 1 |
| Diabetic options | 0.05% | 1 |
| none of the above | 0.05% | 1 |
| chemical free food | 0.05% | 1 |
| Food making robots | 0.05% | 1 |
| tastes better | 0.05% | 1 |
| stop being anti-LGBTQIA+ | 0.05% | 1 |
| basic meat and potatoes. | 0.05% | 1 |
| Cleaner ingredients | 0.05% | 1 |
| Lower prices for the consumer and higher pay for the employees. | 0.05% | 1 |
| free delivery from any store to any home | 0.05% | 1 |
| Having a Raising Canes (the best) near me. | 0.05% | 1 |
| We re taking over this is our land! Mexico!! | 0.05% | 1 |
| hiring many more people to lower unemployment | 0.05% | 1 |
| More places selling roast beef sandwiches besides Arby's | 0.05% | 1 |
| Not supporting homophobia and violence against LBGTQ+ people | 0.05% | 1 |
| I don't find fast food exciting | 0.05% | 1 |
| more affordable prices | 0.05% | 1 |
| Lower prices and or larger portions for the price | 0.05% | 1 |
| staff understands English as a FIRST LANGUAGE without any accents so food allergies are handled correctly the first time. NEVER USE CHAIN RESTAURANTS BECAUSE OF THIS ISSUE. | 0.05% | 1 |
| Bigger portions | 0.05% | 1 |
| Cheaper prices | 0.05% | 1 |
| good tasting food for the money | 0.05% | 1 |
| gluten free and nut free options | 0.05% | 1 |
| It'd depend on the place, but hold the a,i., plase. | 0.05% | 1 |
| 100% organic chicken, beef, pork, fruits, and vegetables | 0.05% | 1 |
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