Results for - Airline apologizes for mocking 5-year-old

3,125 voters participated in this survey

Southwest Airlines has apologized to a family after the mother of a five-year-old girl says a gate agent mocked her daughter’s name Abcde, which is pronounced “AHB-sih-dee”. The mother says the employee also posted a photo of the daughter's boarding pass on social media. The airline issued an apology stating: "We extend our sincere apology to the family. We take great pride in extending our Southwest Hospitality to all of our customers, which includes living by the golden rule and treating every individual with respect, in person or online.” The airline has not revealed if the employee has been reprimanded.

1. Are you familiar with this news story?

Yes, I am familiar with this news story
37%
1,159 votes
No, I am not familiar with this news story
63%
1,941 votes

2. Are you shocked that the airline employee would take a photo of the boarding pass and post it online?

Yes, I am shocked
66%
2,037 votes
No, I am not shocked
34%
1,063 votes

3. Do you think an apology is enough, or should the mother sue the airline?

I think the mother should sue
26%
800 votes
I think the apology is enough
49%
1,524 votes
Not sure
25%
776 votes

4. Do you think the employee should be fired for mocking the 5 year old?

Yes, I think the employee should be fired
54%
1,685 votes
No, I do not think the employee should fired
46%
1,415 votes
12/02/2018 Living 3125 156 By: Tellwut

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By: Tellwut