Results for - Couple receives outrageous phone bill
2,658 voters participated in this survey
An Oregon couple were shocked with the phone bill they received from Verizon. The total amount: $2,876,248.94. When the couple contacted the company, they found out that it was an error. Verizon has since apologized. Although the amount on the bill was an error, the couple is still being impacted as collection agencies are contacting them and they are having difficulty purchasing a home.
1. Are you familiar with this news story?
Yes, I am familiar with this news story
No, I am not familiar with this news story
2. Have you ever had a billing error from a phone company?
3. If yes, did the company fix the billing error?
4. If you were the couple, would you sue Verizon for their billing mistake?
I would sue them for the error, even if it did not impact me (e.g. financially)
I would sue if I was impacted in other ways (e.g. financially)