Results for - Couple receives outrageous phone bill

2,658 voters participated in this survey

An Oregon couple were shocked with the phone bill they received from Verizon. The total amount: $2,876,248.94. When the couple contacted the company, they found out that it was an error. Verizon has since apologized. Although the amount on the bill was an error, the couple is still being impacted as collection agencies are contacting them and they are having difficulty purchasing a home.

Are you familiar with this news story?

1. Are you familiar with this news story?

Yes, I am familiar with this news story
14%
375 votes
No, I am not familiar with this news story
79%
2,100 votes
N./A
7%
183 votes

2. Have you ever had a billing error from a phone company?

Yes
35%
941 votes
No
49%
1,314 votes
Undecided
6%
161 votes
Not Applicable
9%
242 votes

3. If yes, did the company fix the billing error?

Yes
29%
783 votes
No
9%
234 votes
Undecided
5%
142 votes
Not Applicable
56%
1,499 votes

4. If you were the couple, would you sue Verizon for their billing mistake?

I would sue them for the error, even if it did not impact me (e.g. financially)
14%
376 votes
I would sue if I was impacted in other ways (e.g. financially)
42%
1,111 votes
I would not sue at all
12%
313 votes
I am undecided
18%
482 votes
N.A
14%
376 votes
09/29/2015 Products 2658 32 By: Tellwut

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By: Tellwut