Results: Neat Scanner
Published on 08/21/2019
QUESTIONS
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Comments
1.
1.
Do you have a neat scanner? Yes
5%
119 votes
No
75%
1963 votes
Not Applicable
20%
534 votes
2.
2.
If so, did you ever have you neat completely stop working? Yes
3%
76 votes
No
10%
269 votes
Undecided
2%
49 votes
Not Applicable
85%
2222 votes
3.
3.
If so did you contact customer support? Yes
3%
84 votes
No
8%
208 votes
Not Applicable
89%
2324 votes
4.
4.
Did customer support tell you that you had to buy a subscription to get your files back? Yes
2%
62 votes
No
7%
195 votes
Undecided
2%
45 votes
Not Applicable
88%
2314 votes
5.
5.
If you did apply for a subscription which one did you choose? Neat Lite 89.99 a year - Unlimited File Storage - Neat Mobile Application for your phone or tablet - A free Document Scanning App - Configurable File Organization - Expense Reporting
3%
67 votes
Premium Plan 149.99 a year -Unlimited File Storage - Neat Mobile Application for your phone or tablet - A free Document Scanning App - Configurable File Organization - Expense Reporting - 30 Neat Verify credits - Technical Support via phone, chat, email - 1 on 1 Training sessions
2%
65 votes
Business Plan 249.99 a year -Unlimited File Storage - Neat Mobile Application for your phone or tablet - A free Document Scanning App - Configurable File Organization - Expense Reporting - 100 Neat Verify credits - Technical Support via phone, chat, email - 1 on 1 Training sessions -Up to 5 Plan Users - Human Verification (Invoices) - QuickBooks Online and QuickBooks Desktop Integration Included - Unlimited Phone, Chat, and Email with Toll-Free Number and VIP Access - Multi-Account/Business Access - Accountant and Bookkeeper Edition
2%
45 votes
Other (please specify)
0%
4 votes
Not Applicable
93%
2435 votes
COMMENTS