Results: Automated phone systems
Published on 12/05/2014
QUESTIONS
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Comments
1.
1.
Do you ever get those phone calls that are recordings, and no one there to talk to you? Yes, I get them and don't mind.
11%
204 votes
Yes, I get them and hate them.
85%
1546 votes
Yes, I have made those kinds of calls.
4%
79 votes
2.
2.
Do you ever call a company only to find that you spend alot of time just going through the automated phone system and never getting to talk to someone? Yes, and I don't mind.
9%
173 votes
Yes, and I hate them.
74%
1356 votes
I avoid making calls because of automated answering systems.
16%
300 votes
3.
3.
Do you think companies that use automated phone systems really care about customers and customer service? Yes, they think they are saving the customer time.
16%
298 votes
No, they just care about the money they save to not have someone answer the phone calls.
84%
1531 votes
COMMENTS