Tellwut Support Updates for May

1. Tellwut Support will be fully closed on Thursday, May 8. May 9-13, Support is limited and may be slower to reply. Please allow extra time for our responses and to process orders. Have you ever had to contact support before?

2. Just a reminder: Tellwut Support does not operate on weekends. Our hours are Monday to Friday, 6 AM to 5 PM EST. We do our best to respond to all urgent emails by Friday at 5 PM EST, but if you contact us late in the afternoon, you may not receive a reply until Monday. If you email us after 5 PM or on the weekend, we will respond on Monday. Please avoid sending multiple emails, as it may delay our response time. Do you look forward to weekends?

3. To help reduce the number of emails during a time when we have limited support, we wanted to share a few reminders about common issues you may be able to solve on your own. You're always welcome to reach out to support, but please note that response times may be longer than usual. For example: If you're waiting for your reward, did you know you can check the status yourself?Just click "Rewards" on the left-hand sidebar, then select "Orders." There, you'll see the date and time your reward is scheduled to be sent. Did you know this?

4. If you are unable to log in and are told your password or email is incorrect, please use the Forgot Password button on the login module. It will send you a link to reset your password. As always, you can still contact us , especially if you are still having issues, however we may have a delayed response. Have you ever reset your password on Tellwut?

5. As our support resources are limited, we kindly ask all members to keep comments respectful and on-topic. Personal attacks, insults, or off-topic remarks are not permitted. If you report a comment, please be aware that it may take us some time to review and respond. We appreciate your patience and understanding. Do you have anything exciting going on in May? Comment below!