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Holiday Schedule & Helpful Info from Tellwut

Published on 12/17/2025
By: Tellwut
219
Trivia
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We will include this info elsewhere but it's always helpful to have it as a survye as it ensures most of our members see it :)
1. Tellwut Support will be limited December 24–26 (closed December 25), limited on December 31, and closed January 1. During this time, responses may take a bit longer than usual. Please allow up to 2 full business days for a reply to your email. We also have new support staff and appreciate your patience as we train and get up to speed.

Are you taking any time off for the holidays?

2. Orders will not be sent during these days we mentioned, as we will be unable to monitor them to ensure everything is working correctly. Please be sure to redeem your points before this period if you need a reward. Rewards will be sent on the days we are working as usual.

Do you plan to redeem any points soon?

3. As it is the holiday season, there may be fewer surveys available, as many of our suppliers are not operating at full capacity and the need for holiday market research decreases. There may be times when no surveys are available. Unfortunately, this is outside of our control, as availability depends on what our suppliers are offering at the time.

Do you plan to take any surveys during the holidays?

4. Members are required to complete an external survey every 5 days in order to maintain access to polls. During this time, there may be fewer surveys available, or we may be unable to change your status to "complete" if you had an issue with a survey and we are closed.

Please note that if you have no surveys available, or if you attempt all available surveys and are disqualified from them, you will still have access to the polls for that day. Do you plan to take the member polls during the holidays?

5. A special shoutout to those who create the daily polls for our members. We frequently receive emails about how much members enjoy these polls, how much they learn from them, and how they help take their minds off things. Please know that you are truly making a difference!

Do you enjoy making member polls?

6. Finally, we'd like to wish everyone a Merry Christmas, Happy Hanukkah, and a wonderful holiday season. Whether you've been with us since the beginning or just joined yesterday, we're truly glad you're here. We're looking forward to an amazing 2026 with all of you.

Are you looking forward to 2026?

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