Results: American Airlines' Response To Homophobic Tweet Is Brief Yet Perfectly Worded
Published on 06/23/2015
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Comments
1.
1.
Texas Preacher Nathan Lorick vented on Twitter when his American Airlines flight was delayed. AA responded in typical business fashion. However, Lorick didn't just have a problem with their service, as his next tweet to AA was, "AmericanAir what's the deal with the rainbow colored image?" referring to their LGBT logo in their Twitter name. AA responded that since June is LGBT pride month, they are using the rainbow to show they support LGBT community and their many allies. Locke's next tweet was "Seems like a poor choice from a company that certainly has many customers who do not agree with that lifestyle! #disappointed", and then AA responded with "We're sorry for your disappointment". What do you think of their response?
Their response acknowledges that the issue is with Nathan, and people who think like him.
42%
751 votes
I personally think AA should have gone into more detail as to why they are supporting LGBT Pride and called him out
11%
199 votes
I think that AA should have left it unanswered and not acknowledged with a response.
14%
256 votes
I think AA should have called him out as a homophobic narrow-minded idiot
9%
153 votes
Personally I agree with Locke and his viewpoint
16%
291 votes
Other (please specify)
7%
130 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 1.57% | 28 | |
| na | 1.52% | 27 |
| n/a | 1.18% | 21 |
| not sure | 0.22% | 4 |
| undecided | 0.17% | 3 |
| no comment | 0.11% | 2 |
| none | 0.11% | 2 |
| don't know | 0.11% | 2 |
| other | 0.11% | 2 |
| don't care | 0.11% | 2 |
| don't care. | 0.06% | 1 |
| what a sorry state this country is in that any of this is 'news' | 0.06% | 1 |
| no | 0.06% | 1 |
| tyhey did the right thing | 0.06% | 1 |
| nomcomment | 0.06% | 1 |
| indécis | 0.06% | 1 |
| no opinion | 0.06% | 1 |
| no clue | 0.06% | 1 |
| it's nobody's business what colors any company uses and no company has to explain it. | 0.06% | 1 |
| dont fly dont care | 0.06% | 1 |
| it makes me wonder if these companies are trying to make more money ??? | 0.06% | 1 |
| i would have wanted aa to call the bigot out, but they responded in a very professional way, which is good. | 0.06% | 1 |
| do not care | 0.06% | 1 |
| i don't mind | 0.06% | 1 |
| i don't care. | 0.06% | 1 |
| for purposea of litigation i will not comment | 0.06% | 1 |
| they handled it fine. | 0.06% | 1 |
| undicded | 0.06% | 1 |
| what do lgbt mean | 0.06% | 1 |
| i really do not care at all | 0.06% | 1 |
| nil | 0.06% | 1 |
| tldr | 0.06% | 1 |
| can't we all just get along? | 0.06% | 1 |
| dont really know what to think | 0.06% | 1 |
| they shold remain neutral on all sides. | 0.06% | 1 |
| n a | 0.06% | 1 |
| ..need more information... | 0.06% | 1 |
| i have no idea what this is about. | 0.06% | 1 |
| not aware of this story! | 0.06% | 1 |
| stupid on both sides | 0.06% | 1 |
| n | 0.06% | 1 |
| i am tired of the subject of lgbt | 0.06% | 1 |
| i think they responded perfectly. why make a big deal with someone simple minded. | 0.06% | 1 |
| do not care a nut case | 0.06% | 1 |
| i don't really care | 0.06% | 1 |
| dont care | 0.06% | 1 |
| why do we need to support eveything? | 0.06% | 1 |
2.
2.
AA is not alone with supporting LGBT and their allies. Many companies have been very vocal and assertive in their support, while some are supportive in a quieter way. Which of these companies that are very forthright in support do you know of?
Budweiser
19%
334 votes
Expedia
14%
252 votes
Apple
21%
374 votes
Target
18%
316 votes
Starbucks
23%
401 votes
Levi's
14%
252 votes
Microsoft
17%
300 votes
Kindle
13%
230 votes
American Apparel
10%
177 votes
Absolut
10%
180 votes
Smirnoff
14%
257 votes
Kenneth Cole
9%
153 votes
Nordstom
11%
202 votes
Was not aware of any of these companies
57%
1016 votes
Other (please specify)
3%
55 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.31% | 14 | |
| na | 0.22% | 10 |
| n/a | 0.13% | 6 |
| none | 0.04% | 2 |
| n/a of any | 0.02% | 1 |
| gyguvugugygtcgcggdtgjjkh yt? drought uhh g :(y ghost scruffy travel destinations to get a few free full full fugitive and the future development is ::) god have become hate getting good girl had bette | 0.02% | 1 |
| spencers | 0.02% | 1 |
| i've never been aware of any of these companie's support of lgbt | 0.02% | 1 |
| i know of these companies but did not know of any of their support | 0.02% | 1 |
| do not care | 0.02% | 1 |
| no clue | 0.02% | 1 |
| don't care. | 0.02% | 1 |
| it is not an issue with me i agree with every pairing is perfect | 0.02% | 1 |
| no | 0.02% | 1 |
| tylenol | 0.02% | 1 |
| most or all | 0.02% | 1 |
| aware of companies not aware of support | 0.02% | 1 |
| everyone just live and let live...does everything have to have some kind of agenda? | 0.02% | 1 |
| i just don't care | 0.02% | 1 |
| all of them | 0.02% | 1 |
| most of them i some way i guess | 0.02% | 1 |
| blahhhhhh | 0.02% | 1 |
| aware of companies but not aware of whomthey support. | 0.02% | 1 |
| i have no idea what is going on in this situation. | 0.02% | 1 |
| wells fargo | 0.02% | 1 |
| i personally don't care . | 0.02% | 1 |
| nil | 0.02% | 1 |
3.
3.
Of course there are companies that are vocal about the fact that they are against LGBT equal rights and specifically marriage. How many of these are you familiar with?
Hobby Lobby
36%
633 votes
Exxon
16%
284 votes
Urban Outfitters
16%
290 votes
Cracker Barrel
22%
399 votes
Chick-fil-A
42%
739 votes
The Salvation Army
31%
548 votes
Purina
17%
303 votes
Was not aware of any of these
36%
635 votes
Other (please specify)
2%
35 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.28% | 11 | |
| na | 0.18% | 7 |
| n/a | 0.13% | 5 |
| whatever gay crap | 0.03% | 1 |
| many people consider it gone much to far. | 0.03% | 1 |
| all of them and i have boycotted them and their products | 0.03% | 1 |
| i'm aware of all of them but not aware of their stance on lgbt | 0.03% | 1 |
| no idea | 0.03% | 1 |
| way too much on this subject...most people just want everyone to live their lives without becoming a political issue | 0.03% | 1 |
| no | 0.03% | 1 |
| this is a biased question | 0.03% | 1 |
| like i said it is not an issue with me | 0.03% | 1 |
| don't care. | 0.03% | 1 |
| do not care | 0.03% | 1 |
| xbox with my mom said she would you be home by then i can make a difference in the lives with my family members and the public to be a little while ago and i don't | 0.03% | 1 |
4.
4.
Would you actively seek out and support a company that believed as you do--for example fly on AA, or avoid a company that did not believe the same way you do--for example, never drink Budweiser beer because they support LGBT rights and you did not?
I would go out of my way to shop at or frequent businesses that believed as I did
11%
199 votes
I would go out of my way to avoid shopping at or frequenting businesses that did not believe as I did
8%
135 votes
I would do both -- go to businesses that believe as I did/avoid the businesses that did not believe as I did
15%
270 votes
It does not affect my shopping or eating habits at all
29%
522 votes
Never thought about it
35%
625 votes
Other (please specify)
2%
29 votes
| Other Answers | Percentage | Votes |
|---|---|---|
| 0.56% | 10 | |
| n/a | 0.34% | 6 |
| na | 0.28% | 5 |
| if price isn't an issue, i would avoid shopping somewhere that didn't support lgbt rights | 0.06% | 1 |
| other | 0.06% | 1 |
| yes and i do . | 0.06% | 1 |
| i try to shop at retailers that are not bigots. | 0.06% | 1 |
| don't care. | 0.06% | 1 |
| it depends | 0.06% | 1 |
| as long as it ,does not effect my believe | 0.06% | 1 |
| ctgyfyf | 0.06% | 1 |
COMMENTS